Katarzyna
Nowak
NHS Administrator · Office Admin · Business Support
Reliable and organised administrator with over 3 years of experience supporting an NHS hospital environment across ordering, stock control, deliveries, enquiries and day-to-day operations.
Professional Profile
Reliable and organised administrator with over 3 years of experience working in an NHS hospital environment, supporting wards and departments with ordering, stock control, deliveries, telephone enquiries and day-to-day operational tasks. Experienced using Oracle to process official orders, maintaining accurate stock levels, handling queries and communicating with different departments, delivery drivers and couriers. Comfortable following NHS procedures, maintaining accurate records and providing a professional service to internal customers.
Career Highlights
i
Reliable & Punctual
Consistently dependable with a strong track record of attendance and punctuality throughout career.
ii
Quick Learner
Adapts quickly to new systems, processes and environments with minimal supervision.
iii
Multilingual
Fluent in three languages, supporting communication across diverse teams and communities.
- PolishNative
- EnglishProfessional
- ItalianProfessional
Professional Experience
Stores Operative
The Best Connection (NHS Women's Hospital)
Birmingham
- Used ORACLE ordering system to produce official orders.
- Provided a top-up service and maintained stock levels in different departments and wards.
- Received, sorted and distributed daily deliveries.
- Answered the telephone, resolved queries and/or accurately recorded and relayed messages to appropriate staff.
- Assisted delivery drivers and couriers on arrival in the Stores department.
- Developed positive relations with user departments and maintained a high standard of customer service.
- Transported surgical instrument trolleys from wards to and from appropriate delivery points in accordance with Trust and BBraun policies and procedures.
- Carried out general safety checks on relevant equipment and reported defects to the supervisor or manager.
Production Associate
Workforce Staffing Ltd (Blink Medical Ltd)
Solihull
- Worked in a medical device manufacturing environment, following strict procedures and quality standards.
- Completed accurate packing, picking, labelling, wrapping and sealing of medical products.
- Maintained a clean and organised working environment and followed health and safety procedures.
Sort Line Operative
Smart Solutions Recruitment LTD (Printwaste)
Cheltenham
- Worked accurately to defined quality and productivity standards.
- Completed routine reports and assisted with machinery setup when required.
- Followed workplace health and safety procedures and maintained consistent quality standards.
Machine Operator
Bosch Rexroth Oil Control S.p.A.
Pavullo nel Frignano, Italy
- Operated precision manufacturing equipment and carried out quality checks.
- Set up machinery according to required formats and specifications.
- Followed established procedures and quality standards.
Skills
Administration & Technical
- Oracle ordering system
- Order processing
- Stock control and inventory management
- Record keeping and data entry
- Telephone and message handling
- Delivery and logistics coordination
- Microsoft Office
- Email and general office systems
- Health and safety procedures
Professional Skills
- Communication and interpersonal skills
- Customer service
- Teamwork and collaboration
- Organisation and time management
- Attention to detail
- Problem solving
- Handling enquiries and queries
- Working under pressure
- Reliability and responsibility
- Following policies and procedures
Healthcare & Compliance
Skills for Health training completed to support safe and compliant working in NHS environments.
Infection Prevention and Control
Level 2 – Clinical
Moving and Handling
Level 1
Safeguarding Adults
Level 1
Resuscitation
Level 1 – Basic Life Support
Equality, Diversity and Human Rights
Fire Safety
Safeguarding Children
Level 1
Safeguarding Children
Level 2
Preventing Radicalisation
Health, Safety and Welfare
Education
Higher Education in Health Sciences
The Open University
Additional Certifications
Science, Technology and Maths Access Module
The Open University
CELI3 Advanced Italian Language Course
Pavullo nel Frignano Centre, Italy
Volunteering
Tavola Rotonda
Pavullo nel Frignano, Italy
2009 – 2010
- Sold Fairtrade products at the local market.
- Provided information, support and advice to vulnerable migrants.
Red Cross
Drawsko Pom, Poland
1998 – 2000
- Participated in street fundraising, approaching people and building good rapport with people.
- Handled confidential and sensitive personal data.
- Handled large amounts of money.
Languages
Polish
Native
English
Professional
Italian
Professional
Get in Touch
Let's Connect
Interested in discussing an administration, NHS support or business support opportunity?